Many support questions can answered more easily, if our support can see your screen. For this we use the software TeamViewer.
With this software user and support can work on the same screen.
Please follow these steps:
- Download Sekon Support TeamViewer:
- Start Sekon Support TeamViewer, it will show you an ID and a password.
- Please call our support team and tell them your ID and password.
- The support team will now be able to see your screen.